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Care Compass is Aeroflow Health's comprehensive Health-Related Social Needs (HRSN) program, designed to identify, enroll, and connect patients to a wide range of benefits based on their unique eligibility. The program supports individuals navigating barriers related to housing, food insecurity, transportation, financial instability, and more—ultimately improving whole-person health.

Backed by Aeroflow Health's 20+ years of experience in patient-centered care, durable medical equipment distribution, and health benefit navigation, Care Compass seamlessly integrates HRSN solutions with clinical workflows. For health plans, this means higher engagement, improved outcomes, and measurable progress on quality and equity goals.

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Program Highlights

HRSN Support Icon

HRSN Support

Eligibility Verification Icon

Eligibility Verification

Benefits Navigation Icon

Benefits Navigation

Real-Time Reporting Icon

Real-Time Reporting

Community Referrals Icon

Community Referrals

Patient Advocacy Icon

Patient Advocacy

Engagement Tracking Icon

Engagement Tracking

Care Compass Offerings

Multiple Screening Options

Multiple Screening Options

Our forms collect HRSN data (Modified PRAPARE) for both self and CHW-directed referrals, available in multiple languages and customizable per health plan.

Robust CRM

Robust CRM

Tracks patient and CHW interactions with escalation pathways to health plan case managers for high-need cases.

Expansive Network

Expansive Network

Connected to vendors in 45 states for broad service coverage.

Closed-Loop Referrals

Closed-Loop Referrals

Referral vendors provide status updates to complete the care loop.

Customized Reporting

Customized Reporting

Tailored HRSN reporting for health plans based on desired intervals and formats.

Aeroflow's Advantage

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Widespread Patient Network

Aeroflow works with over 1.5 million patients annually across various plans, helping reach vulnerable populations.

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Patient Loyalty & Contact Accuracy

Recurring supply orders ensure updated contact info and high engagement through phone, email, and SMS.

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In-House Care Team

Our CHWs and telehealth physician support personalized care interventions and gap closure.

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Medicaid Re-enrollment

Care Compass helps patients re-enroll in Medicaid or preferred MCOs upon coverage termination.

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Ease of Data Collection

Single provider and point-of-contact ensure consistent, compliant HRSN reporting at requested intervals.

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Flexible Billing Models

Choose from fee-for-service or capitation options for your HRSN patient engagement strategy.

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Let’s build something impactful together. We’re ready when you are.

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